ju555 Privacy Policy

Section 1

Introduction

1.1 This Privacy Policy (hereinafter referred to as the "Policy") sets out how ju555 ("we", "us", "our") collects, receives, uses, stores, transfers, discloses and otherwise processes personal data relating to individuals ("you", "your", "User") who access or use the ju555 platform located at https://ju555.cam (the "Platform") and associated services.

1.2 This Policy forms part of the ju555 Terms & Conditions, which govern your use of the Platform. By registering an Account or using the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. Where consent is the lawful basis relied upon, you may withdraw your consent at any time — see Section 5 and Section 10.

1.3 ju555 is committed to processing personal data responsibly and transparently. This Policy is written in plain English to ensure that all users — including players across Pakistan, from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — can readily understand how their information is handled.

Section 2

Definitions

For the purposes of this Policy, the following terms carry the meanings assigned below:

Section 3

Personal Data We Collect

3.1 ju555 collects personal data through multiple channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party verification or fraud-prevention providers. The categories of data collected are set out below.

3.1 — Registration & Account Data

• Full legal name and date of birth;
• Email address and, where provided, telephone number;
• Residential address, including city and country (e.g., Karachi, Lahore, Islamabad);
• Username and encrypted password;
• Account currency preference (e.g., PKR).

3.2 — Identity Verification (KYC Data)

• Copy of government-issued photo identity document — CNIC or passport;
• Proof of residential address where required;
• Selfie photograph or liveness-check video for biometric matching;
• Payment method ownership evidence (e.g., screenshot of registered Easypaisa or JazzCash mobile number, bank statement header).

3.3 — Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates and payment method references;
• Wallet identifiers (e.g., Easypaisa/JazzCash mobile number reference, Raast ID reference, bank account last four digits) — not full account numbers;
• Cryptocurrency wallet addresses where applicable;
• Account balance history.

3.4 — Gameplay & Betting Activity Data

• Bet history, game sessions played, wagering amounts and outcomes;
• Responsible gambling tool settings (deposit limits, loss limits, self-exclusion status);
• Bonus and promotion redemption records.

3.5 — Technical & Usage Data (Collected Automatically)

• IP address, device type, operating system and browser version;
• Pages visited, session duration, referral source and click-path;
• Cookie identifiers and session tokens;
• Geolocation data derived from IP address (not GPS-level precision).

3.6 — Communications Data

• Records of support ticket exchanges, live chat transcripts and email correspondence with ju555;
• Feedback, survey responses and voluntary communications submitted by you.

Section 4

How We Use Your Personal Data

4.1 ju555 processes personal data for the following purposes. Where a specific lawful basis applies, it is identified in Section 5.

Section 5

Lawful Basis for Processing

5.1 ju555 processes personal data only where a valid lawful basis exists. The primary lawful bases relied upon are:

• Contractual necessity: Processing required to perform the contract between you and ju555 — including account management, transaction processing and service delivery.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements — including KYC, AML monitoring and mandatory reporting obligations.
• Legitimate interests: Processing for fraud prevention, Platform security, responsible gambling monitoring and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Where no other lawful basis applies and we rely on your freely given, specific, informed and unambiguous consent. You may withdraw consent at any time by contacting support, without affecting the lawfulness of processing prior to withdrawal.

Section 6

Sharing Your Personal Data

6.1 ju555 does not sell, rent or trade personal data to third parties for marketing purposes. We share personal data with third parties only in the following circumstances:

• KYC and identity verification providers: Third-party services used to verify identity documents and perform biometric checks. These providers are contractually bound to process data only for the purposes of verification and in accordance with applicable data protection standards.
• Payment processors: Transaction data is shared with payment processing partners — which may include providers facilitating Easypaisa, JazzCash, Raast, bank transfers or cryptocurrency transactions — to the extent necessary to process deposits and withdrawals. These providers set their own terms; ju555 does not control their data practices beyond the contractual obligations imposed.
• Fraud prevention and security providers: Technical and transaction data may be shared with third-party services that assist in detecting and preventing fraudulent activity, multi-accounting and money laundering.
• Cloud and IT infrastructure providers: Data is stored and processed on infrastructure provided by third-party cloud hosting services. All such providers are bound by data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, regulatory instruction or law enforcement request, ju555 will disclose personal data to the relevant authority. Where legally permissible, we will notify you of such disclosure.
• Business transfers: In the event of a merger, acquisition or sale of all or part of the business, personal data may be transferred as part of the transaction. Affected users will be notified in advance where reasonably practicable.

Section 7

Data Retention

7.1 ju555 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and for as long as required by applicable legal and regulatory obligations. The indicative retention periods below are subject to legal hold requirements that may extend these periods.

• Account and registration data: Retained for the duration of the active Account and for a minimum period after closure as required by operator and legal obligations.
• KYC documents: Retained for such periods as required by AML and KYC regulatory obligations — typically a minimum of five years from the date of Account closure or the end of the relevant business relationship.
• Financial transaction data: Retained in accordance with applicable financial record-keeping requirements.
• Gameplay and betting data: Retained for the duration of the Account plus such additional period as required by regulatory and dispute-resolution requirements.
• Communications data: Retained for a reasonable period sufficient to support customer service quality monitoring and dispute resolution.
• Technical/usage data: Retained in anonymised or aggregated form for analytical purposes; identifiable data deleted or anonymised within a reasonable operational period.

7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised, unless a legal hold obligation requires its continued retention.

Section 8

Data Security

8.1 ju555 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of sensitive personal data at rest;
• Access controls restricting internal access to personal data to authorised personnel with a legitimate operational need;
• Dedicated secure HTTPS verification portal for KYC document uploads — sensitive documents are never accepted via live chat or unencrypted email;
• Ongoing monitoring for unauthorised access attempts, suspicious login activity and data breach indicators;
• Staff training on data protection obligations and handling of sensitive personal data.

8.2 No data transmission over the internet or electronic storage system is completely secure. While ju555 takes reasonable precautions, we cannot guarantee absolute security of your personal data. In the event of a data breach that creates a high risk to your rights and freedoms, we will notify affected users in accordance with applicable legal requirements.

8.3 Your responsibility: You are responsible for maintaining the confidentiality of your Account credentials. Choose a strong, unique password and do not share it with any person. Notify ju555 support immediately if you believe your Account has been accessed without authorisation.

Section 9

Cookies & Tracking Technologies

9.1 The ju555 Platform uses cookies and similar tracking technologies to provide a functional, secure and consistent user experience. The categories of cookies used are as follows:

9.2 ju555 does not use third-party advertising cookies or behavioural targeting cookies. You can manage or delete cookies through your browser settings. Please note that disabling essential cookies will affect Platform functionality and may prevent you from accessing your Account.

Section 10

Your Data Protection Rights

10.1 Subject to applicable law and any legal obligations that may require us to retain or continue processing your data, you have the following rights in respect of your personal data:

10.2 To exercise any of the above rights, please contact ju555 support using the contact details set out in Section 14. We will respond to your request within a reasonable period in accordance with applicable law. We may require identity verification before processing a rights request.

10.3 Withdrawal of Consent. Where processing is based on your consent, you have the right to withdraw that consent at any time without detriment. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

Section 11

Processing Data of Minors

11.1 The ju555 Platform is strictly intended for adults who are at least 18 years of age, or the higher minimum age required by the operator or license jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age.

11.2 If ju555 becomes aware that personal data has been collected from a minor without appropriate consent, that data will be deleted as soon as reasonably practicable and the associated Account will be closed. If you believe that a minor has registered or provided personal data on the Platform, please contact us immediately at the address in Section 14.

Section 12

International Data Transfers

12.1 ju555 is operated by an entity based outside Pakistan. Personal data you provide may be transferred to and processed in jurisdictions outside your country of residence, including jurisdictions with different data protection standards from those in your home jurisdiction.

12.2 Where such transfers occur, ju555 takes reasonable steps to ensure that adequate safeguards are in place to protect your personal data — such as contractual obligations imposed on data processors, or reliance on recognised transfer mechanisms under applicable data protection law.

12.3 By using the Platform, users in Pakistan acknowledge that their personal data may be processed outside Pakistan and consent to such transfer to the extent required under applicable law.

Section 13

Amendments to This Policy

13.1 ju555 reserves the right to amend, update or replace this Privacy Policy at any time. When material changes are made, the revised Policy will be published on this page with an updated effective date. Where reasonably practicable, notice of material changes will also be communicated via a Platform notification or email to your registered address.

13.2 Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.

13.3 The current version of this Policy is always available at https://ju555.cam/privacy-policy. We recommend reviewing this page periodically.

Section 14

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the ju555 data handling team using the contact details below. The email address is displayed as plain text only and is not a clickable link.

When submitting a data rights request, please include the subject line "Data Rights Request" and provide sufficient information to confirm your identity before we can process your request. We will not be able to fulfil a rights request without first verifying that it relates to your own Account.

For responsible gambling-related requests — including self-exclusion or limit-setting enquiries — please mark your correspondence with "Responsible Gambling Request" for priority handling. See our Responsible Gambling page for further guidance.